We want everyone who visits the Shell Energy website to feel welcome and find the experience rewarding.

What are we doing?

To help us make the Shell Energy website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Shell Energy website. We also support the principles of the Equality Act 2010 and are committed to recognising and responding to the needs of all disabled people.

How are we doing?

We monitor our website regularly to ensure we adhere to our recommended guidelines and make improvements to fix any issues, but if you do find something we haven't spotted, please get in touch at SEUKL-b2bmarketing@shell.com.

Assistive technology

Users are likely to get the most accessible experience of using this site by customising their computer to suit their individual needs. This includes the use of screen readers, screen magnifiers and voice recognition and dictation software.

We recommend you visit the excellent RNIB webpage on assistive technology to learn more.


Although we continue to test and modify our website for accessibility, there may be some legacy pages and pages developed by third-parties that are not fully compliant with our standards.

Updated on: 25th March 2019