Account queries
Further information
Information about Broadband: Shell Energy Broadband and Phone customers have moved to TalkTalk. Please call TalkTalk on 0345 172 0088 or visit their website.
For Business customers, our dedicated and experienced UK-based energy specialists are on hand to answer any questions that you may have.
There are many ways to contact us:
Email us at SEUKL-contactus@shell.com
Call us on 0330 088 2679
Write to us at Shell Energy UK Limited, Elder House, 586-592 Elder Gate, Milton Keynes, MK9 1LR.
We’re available from 8am to 5pm, Monday to Friday.